mitchy: (Rip your lungs out)
posted by [personal profile] mitchy at 01:04pm on 24/08/2010 under ,
Bloody, bloody bureacratic NUMBSKULLS!!

*foams*

OK, so I need medical supplies now for the stoma. I deal with a company called Fittleworth. I used to ring up, squeak at them what I needed, get the goods within a couple of days. No problems.

Now my surgery has apparently decided that was too simple. Now they want me to bring in a prescription to them, which they will then send on to Fittleworth. Which is bloody stupid because according to Fittleworth, the turnaround time can be up to 2 weeks. Problem is, no-one's thought about how I get a replacement repeat prescription form. When you take a prescription into a pharmacy, if you have an authorised repeat prescription, they will print out the new one and put it in with whatever supplies you've just acquired. Simple, right? But a company like Fittleworth can't print prescriptions. So I send a prescription to the surgery, they send it to Fittleworth...and then what? How do I get a replacement prescription? (Which, btw, is a serious issue because that repeat prescription is what I also need for my asthma inhalers. Can anyone else forsee me needing both at the same time? Yeh. Me too. So how that's supposed to work, I have no idea.)

I have just had a very protracted row with the surgery and apparently "Corrine" who deals with prescriptions is going to ring me back. There had better be a really good system in place for making sure I get a replacement paper repeat prescription, or for being able to put the request in online, cutting out the need to send paperwork anywhere. (They used to have an online service, I haven't seen it advertised in the surgery lately. Must check if it's still running or if they scrapped it.)

I have also put in a phone call to the lovely stoma nurses at the hospital because I am down to my last few supplies of a particular item and it really, really isn't something you can bodge fix and make do without. I'm hoping they can cough up a box on the QT so that I've got what I need while I sort this mess out. (Fittleworth, btw, swear they sent me a letter explaining. I don't recall seeing it. Hmf.)

Suspect I might have to apologise to work colleagues for bad language during a phone call sometime this afternoon. The circular logic of it defeats me. The surgery send me a prescription which I then have to give back to them to send on to a third party who can't generate a replacement prescription. Madness.

Stay tuned, I may yet make the local news :P

In other news, I know I'm hideously behind on the movie meme. I'll try and slap up something later this afternoon :)
Mood:: 'enraged' enraged
mitchy: (Default)
21. Movie character you'd dearly love to smack. Hard. While wearing chainmail gloves?

I'm tempted to say Jar Jar Binks, but as I've never watched Phantom Menace, I'd really be doing it for the Star Wars fans and not me :)

No, my choice is...Frodo. I don't know what he's like in the books but I really am not a fan of the character in the movies. Yes, yes, he's da hero blah blah blah. Oh dear gods, did he HAVE to be the hero? (Actually, I think Sam's the hero but that's a whole other rant) Whiny and unlikeable and stupid. Bah! *SMACK SMACK SMACK* You volunteered, you stupid hobbit, shut up and deal!

22. Most romantic movie you've watched and enjoyed? (Or ran screaming from?)

Oooh, probably Sleepless in Seattle. Not usually my ideal fare but I adore that movie to teeny tiny pieces. I also blub at the end, every.single.time. I am such a sap :) I would have run screaming from Ghost but my friends were enjoying it. Gagh. Not a movie I plan to rewatch, unless it's to seriously pick holes in the ending. Again :)

23. Favourite animated (non-Disney) movie?

Toy Story, without a doubt. Total genius. One of the few movies I've seen more than twice at the cinema (five times) :) "That's not flying! That's falling with style!!" MUST go and see Toy Story 3 before it leaves the cinema.

24. What genre of movies do you prefer?

*ponders* Actually, [livejournal.com profile] thalinoviel summed up our movie watching rather nicely the other day: "It was our kind of chick flick (i.e. there were plenty of car chases, fights & explosions.)" :) Generally, I will avoid rom-com's or straight out comedies (or "comedies") and horror movies. But thrillers and dramas and action movies are right up my street. (And musicals, obviously, but there aren't as many of those these days.)
Mood:: 'rushed' rushed

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