mitchy: (Tracie thinks "Yeh right!")
mitchy ([personal profile] mitchy) wrote2009-06-14 01:09 pm
Entry tags:

*headdesk*

So I tried to log in to the internet a few hours ago only to find that, for some reason, my password wasn't being recognised by my ISP. I haven't changed it, it's saved as part of the auto-login function so it's the same damn password I used yesterday and the day before and the day before that. This happens periodically and no-one's ever been able to explain to me why, although there are occasions when it's not me, it's Demon's servers snapping one of their rubber bands again.

I left it a couple of hours, slurped tea, watched more West Wing. Tried again, still nothing. Whimpering, I called the technical helpline and waited. And waited. And waited. Twice, actually, after the first 30 minute wait, I had to go to the loo. In total I was on hold for 57 minutes, with no indication of how many people were waiting before me or that there were any real, live human beans anywhere near the phone.

I just tried to log in again, out of sheer boredom, and it worked fine. *sobs*

Clearly a rubber band snapped, which might explain the hellish wait. But even so, 57 minutes? I know this isn't a record by any means but....really? That's what my £x is buying me these days?

I've been pondering switching ISPs for a while but I have to admit, 99% of the time, the service is pretty good. And really, aren't all ISPs much of a muchness these days? Soooooo any of you have any horror stories of ISPs to avoid like the plague (I've heard really bad things about Tiscali)? Or want to sing the praises of your current ISP providers? I'm all ears......

NB: One huge, huge advantage of being with demon is I pay nothing extra for the right to download as much as I like. Given my TV viewing habits, this is pretty much the main reason I'm likely to stay put. But still, tell me what's out there, I'm out of the loop these days.