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*facepalms*
Remember I ranted a while ago about the new database system we were supposed to get that hadn't even been finished and was supposed to go live next week?
Still isn't finished, doesn't appear to have an ETA yet. BUT all is not lost! No! For verily, they (who, I'm not sure) are going to create a spreadsheet template that we can download and use to log all our jobs. And once a month we will upload aforementioned spreadsheet to HQ who will compile it all into some mystic format that will be uploaded flawlessly onto the new system when it's ready.
I'll pause for you all to finish laughing hysterically.
*pauses*
/pause
No mention of WHEN we're getting this spreadsheet. No mention or confirmation of when, exactly, the old database is being shut down. No mention of how we set it up so that the fitters can access the sheet and add the data they need to add (visit date, equipment supplied etc) or if they'll have to notify me of everything and I'll do it. No mention of, if they can't access the spreadsheet, HOW they're supposed to keep adequate records of their jobs. (This last bit terrifies me. They have to be herded at gunpoint to get them to do any kind of paperwork as it is.) Or anything else really. But we're not to worry about it, it'll all be sorted.
I am supposed to be taking next Wednesday and Thursday off, when this all kicks off. I am seriously contemplating asking if I can change the dates because I'm not sure I want to be out of the office when this hell is breaking loose. At least if I'm there, I can put out fires.
Roll on Easter. There is going to be chocolate. Oh yes.
Still isn't finished, doesn't appear to have an ETA yet. BUT all is not lost! No! For verily, they (who, I'm not sure) are going to create a spreadsheet template that we can download and use to log all our jobs. And once a month we will upload aforementioned spreadsheet to HQ who will compile it all into some mystic format that will be uploaded flawlessly onto the new system when it's ready.
I'll pause for you all to finish laughing hysterically.
*pauses*
/pause
No mention of WHEN we're getting this spreadsheet. No mention or confirmation of when, exactly, the old database is being shut down. No mention of how we set it up so that the fitters can access the sheet and add the data they need to add (visit date, equipment supplied etc) or if they'll have to notify me of everything and I'll do it. No mention of, if they can't access the spreadsheet, HOW they're supposed to keep adequate records of their jobs. (This last bit terrifies me. They have to be herded at gunpoint to get them to do any kind of paperwork as it is.) Or anything else really. But we're not to worry about it, it'll all be sorted.
I am supposed to be taking next Wednesday and Thursday off, when this all kicks off. I am seriously contemplating asking if I can change the dates because I'm not sure I want to be out of the office when this hell is breaking loose. At least if I'm there, I can put out fires.
Roll on Easter. There is going to be chocolate. Oh yes.