Scribblings from the Mitchy Side

Washing machine is all sorted. The company that Curry's use for their service call outs is excellent. As promised, engineer texted me between 8 and 9am to give me the 2 hour arrival window. As it turned out, I was first in the queue, so he showed up at 9.20 :D 10 minutes later, he pronounced my washing machine fixed - a loose connection at the top of the drum. Probably got knocked waaay back when it was first installed, he thinks, and all the subsequent spinning has gradually worked it loose. All fixed now though, that shouldn't happen again. One test cycle later to confirm all was well and he disappeared again. Barely in the flat 15 minutes. If only all service calls were that painless :)

Talking of painless, well, actually, just pain - watching the cricket. First session and a bit was lovely, as England skittled Pakistan for 99 runs. Our batting though - oh dear. Oh deary, deary DEARY me. We're currently 65-3, which is still better than Pakistan were at the same stage but we haven't even taken the lead yet and 3 recognised batsmen have gone! Pah!

I occasionally wonder why I seem to enjoy watching sports that make me sob into my keyboard so much :P

So I called Curry's. I got the expected automated service but it was comparitively simple to use so I worked my way through the menu. And then got to the stage where a cheerful voice informed me "We need some information from you. You can find it all on your receipt!"

Bugger! I couldn't find my receipt. So I rang again and this time followed the "For all other queries" path. Got through after a short wait (within the promised 3 minutes) to a cheerful lady who without so much as a deep sigh promptly supplied me with all the information I wanted and then put me straight through to the service line. That was a first: usually companies whine loudly when you don't have the info and you get the aforementioned deep sigh at the end of the phone. So well done Curry's for prefering to be helpful!

WIth all the right information, I got through to a real, live human bean in around a minute and a half. And the upshot is the engineer is coming tomorrow! I was impressed and said so :)

Turns out I did buy the after sales care package so it's all covered. Exxxcellent. So we'll see what the engineer chap says tomorrow.