posted by ![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
mitchy at 07:29pm on 31/05/2006 under satellite dish
mitchy at 07:29pm on 31/05/2006 under satellite dish....before the saga of my satellite dish is over.
You'll recall I had technical problems and invoked my satellite service policy with Satellite Direct UK. And didn't have a good day waiting for the engineer to show up, which he finally did around 2.30pm, thus wasting my whole day.
We did it again last Friday. This time the call out was specifically to move the satellite dish. The engineer was not only late, he was on his own and therefore couldn't move the dish anyway. It's a two person job and it needed a long ladder. They KNEW THIS IN ADVANCE and sent someone who blatantly couldn't do the job. I was livid and told them so. To compound the felony, they decided the roof was too high for them and I'd have to pay Sky £65 to come out and move the dish. But they'll re-reimburse me the £65. Allegedly.
After today, I'm going to sue someone for whatever I can get, because I want fuck loads more than my money back. I booked a call out with Sky last Friday, specifically, again, to move the dish. I've taken another day off work, this time without pay as I have no holiday hours left. The engineer hasn't shown up and it's now 7.30pm. There's an outside chance he'll be here before 8 but I'm not holding my breath, I reckon he's cleared off home.
I am so fed up and angry and frustrated. I know this because my face hurts where I've been yelling at other things. Inanimate things, mind, I've not taken it out on the cat. But the practice should do me good when I ring Sky, which I shall do if he's not here by 7.45pm.
I would give lots to be able to do something violent to someone deserving of it, without legal repercussions, it'd make me feel better.
I can't get cable, but does anyone know of other satellite service providers? I need Sky Sports, that's what I have satellite for, really. I want to be able to hurt them all by removing my custom from Sky (and Satellite Direct). But I need to actually have a viable alternative. Any ideas?
ETA: Engineer arrived! Yay!! I have a new dish and it's been re-sited and I have a perfect picture again. YAY!!
You'll recall I had technical problems and invoked my satellite service policy with Satellite Direct UK. And didn't have a good day waiting for the engineer to show up, which he finally did around 2.30pm, thus wasting my whole day.
We did it again last Friday. This time the call out was specifically to move the satellite dish. The engineer was not only late, he was on his own and therefore couldn't move the dish anyway. It's a two person job and it needed a long ladder. They KNEW THIS IN ADVANCE and sent someone who blatantly couldn't do the job. I was livid and told them so. To compound the felony, they decided the roof was too high for them and I'd have to pay Sky £65 to come out and move the dish. But they'll re-reimburse me the £65. Allegedly.
After today, I'm going to sue someone for whatever I can get, because I want fuck loads more than my money back. I booked a call out with Sky last Friday, specifically, again, to move the dish. I've taken another day off work, this time without pay as I have no holiday hours left. The engineer hasn't shown up and it's now 7.30pm. There's an outside chance he'll be here before 8 but I'm not holding my breath, I reckon he's cleared off home.
I am so fed up and angry and frustrated. I know this because my face hurts where I've been yelling at other things. Inanimate things, mind, I've not taken it out on the cat. But the practice should do me good when I ring Sky, which I shall do if he's not here by 7.45pm.
I would give lots to be able to do something violent to someone deserving of it, without legal repercussions, it'd make me feel better.
I can't get cable, but does anyone know of other satellite service providers? I need Sky Sports, that's what I have satellite for, really. I want to be able to hurt them all by removing my custom from Sky (and Satellite Direct). But I need to actually have a viable alternative. Any ideas?
ETA: Engineer arrived! Yay!! I have a new dish and it's been re-sited and I have a perfect picture again. YAY!!
furious
(no subject)
We're with Telewest - is that a different provider? Or in London? Also there's the Freeview thing but I don't know if that has Sky Sports .... Also http://www.home.ntl.com ... kind of throwing stuff out there because I don't really know how that stuff works so ...
(no subject)
But the good news is all is fixed now! Yay!!! The engineer showed up at 7.50pm, absolutely knackered, but was cheerful and friendly and did a great job. He had to replace the dish, in the end, as well as move it higher up. Worked hard, bless him.
(no subject)
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But never fear, the satellite engineer showed up and all works now! Yayyyy! :)
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Apart from not wanting the even worse customer service from ntHell...
(no subject)
But never mind! I have a new dish! And it works! And it's been moved! Yayyyyy!!! *dances*