mitchy: (Rip your lungs out)
posted by [personal profile] mitchy at 07:29pm on 31/05/2006 under
....before the saga of my satellite dish is over.

You'll recall I had technical problems and invoked my satellite service policy with Satellite Direct UK. And didn't have a good day waiting for the engineer to show up, which he finally did around 2.30pm, thus wasting my whole day.

We did it again last Friday. This time the call out was specifically to move the satellite dish. The engineer was not only late, he was on his own and therefore couldn't move the dish anyway. It's a two person job and it needed a long ladder. They KNEW THIS IN ADVANCE and sent someone who blatantly couldn't do the job. I was livid and told them so. To compound the felony, they decided the roof was too high for them and I'd have to pay Sky £65 to come out and move the dish. But they'll re-reimburse me the £65. Allegedly.

After today, I'm going to sue someone for whatever I can get, because I want fuck loads more than my money back. I booked a call out with Sky last Friday, specifically, again, to move the dish. I've taken another day off work, this time without pay as I have no holiday hours left. The engineer hasn't shown up and it's now 7.30pm. There's an outside chance he'll be here before 8 but I'm not holding my breath, I reckon he's cleared off home.

I am so fed up and angry and frustrated. I know this because my face hurts where I've been yelling at other things. Inanimate things, mind, I've not taken it out on the cat. But the practice should do me good when I ring Sky, which I shall do if he's not here by 7.45pm.

I would give lots to be able to do something violent to someone deserving of it, without legal repercussions, it'd make me feel better.

I can't get cable, but does anyone know of other satellite service providers? I need Sky Sports, that's what I have satellite for, really. I want to be able to hurt them all by removing my custom from Sky (and Satellite Direct). But I need to actually have a viable alternative. Any ideas?

ETA: Engineer arrived! Yay!! I have a new dish and it's been re-sited and I have a perfect picture again. YAY!!
Mood:: 'furious' furious
mitchy: (Default)
posted by [personal profile] mitchy at 02:12pm on 19/05/2006 under
OH FOR FUCK'S SAKE!!!

Engineer finally turned up. Poked the dish, now I don't have a signal at all and he says, that after 8 years, the dish is too low and needs to be moved higher up the wall.

ARGH!

And they won't do it until I've got something in writing giving me permission to move it up the wall. Great. So I've got to persuade the people in the top flat that they don't mind the company drilling into outer wall of their flat to put a dish up. Now the top flat has a dish already so in theory they shouldn't mind. HAH!! First I've got to find out who owns the bloody place (probably an absentee landlord), get their permission and then get the Management Company's permission to put the dish up. And get it all in writing.

The Management Company hate me, we're in dispute about the fees.

FOR FUCK'S SAKE!

So I'm without satellite TV at all now and I'm away this weekend so fuck knows how long it'll be before I can sort it out.

*wants to break things*
Mood:: 'angry' angry

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